Free version
$0
Permanently free for
up to 5 agents and an unlimited number of staff members
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Professional version
Per agent per month
if billed annually |
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Unlimited chats and websites
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Customizable chat widget in 25 languages
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Chat widget mobile version
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Offline contact form
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Proactively start targeted chats with smart triggers
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Pre-chat buttons
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Pre-chat or in-chat contact info collection
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Consent form for processing personal data (GDPR and similar)
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Agent’s photo in chat widget
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One-click call
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Service quality ratings by customers
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Multiple departments
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Distribute chats based on visitors' locations
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JavaScript API and Webhooks for integration with your software
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Free version
$0
Permanently free for
up to 5 agents and an unlimited number of staff members
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Professional version
Per agent per month
if billed annually |
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Tasks
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Deals
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Comments
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Tags
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Statuses
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Assignees
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Payments
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Free version
$0
Permanently free for
up to 5 agents and an unlimited number of staff members
|
Professional version
Per agent per month
if billed annually |
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Desktop, mobile and browser agent apps
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Simultaneous login on PC and mobile device
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Team chats for unlimited number of staff members
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Hotkeys
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Canned responses with an automatic helper
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Chat transfer between agents
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Multi-agent chats
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Translator for 90+ languages
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Complete visitor info with IP addresses, region and visit source
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Real-time visitors monitoring with an opportunity to start chat
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Message sneak peek
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Pointer tool to direct visitors throughout the site
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Send GIFs and emojis
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Send files to visitors
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Spam protection
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Spelling checker
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Editing messages after sending
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Agent business hours schedule
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Online status for agent
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Free version
$0
Permanently free for
up to 5 agents and an unlimited number of staff members
|
Professional version
Per agent per month
if billed annually |
||||
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Daily performance email
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Basic stats on chats and agents’ activity
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Advanced stats on chats and agents’ activity
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Google Analytics and Facebook Pixel Integrations
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Export reports to Excel
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Client list with UTM
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Chat history storage period
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2 months
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Unlimited
∞
|
Free version
$0
Permanently free for
up to 5 agents and an unlimited number of staff members
|
Professional version
Per agent per month
if billed annually |
||||
---|---|---|---|---|---|
One click integrations with CRM and CMS providers
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Create your own integrations with any systems
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Integrations with chatbots
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Integrations with social media and messenger channels: Facebook, WhatsApp, Viber, Apple Business Chat, Telegram
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Integration with email
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Accept orders from an online store or web-form on your website
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