|
Free version
$0
Permanently free for
up to 5 agents and an unlimited number of staff members
|
Professional version
Per agent per month
if billed annually |
||||
|---|---|---|---|---|---|
|
Unlimited chats and websites
|
|
|
|||
|
Customizable chat widget in 25 languages
|
|
|
|||
|
Chat widget mobile version
|
|
|
|||
|
Offline contact form
|
|
|
|||
|
Proactively start targeted chats with smart triggers
|
|
|
|||
|
Pre-chat buttons
|
|
|
|||
|
Pre-chat or in-chat contact info collection
|
|
|
|||
|
Consent form for processing personal data (GDPR and similar)
|
|
|
|||
|
Agent’s photo in chat widget
|
|
|
|||
|
One-click call
|
|
|
|||
|
Service quality ratings by customers
|
|
|
|||
|
Multiple departments
|
|
|
|||
|
Distribute chats based on visitors' locations
|
|
|
|||
|
JavaScript API and Webhooks for integration with your software
|
|
|
|
Free version
$0
Permanently free for
up to 5 agents and an unlimited number of staff members
|
Professional version
Per agent per month
if billed annually |
||||
|---|---|---|---|---|---|
|
Tasks
|
|
|
|||
|
Deals
|
|
|
|||
|
Comments
|
|
|
|||
|
Tags
|
|
|
|||
|
Statuses
|
|
|
|||
|
Assignees
|
|
|
|||
|
Payments
|
|
|
|
Free version
$0
Permanently free for
up to 5 agents and an unlimited number of staff members
|
Professional version
Per agent per month
if billed annually |
||||
|---|---|---|---|---|---|
|
Desktop, mobile and browser agent apps
|
|
|
|||
|
Simultaneous login on PC and mobile device
|
|
|
|||
|
Team chats for unlimited number of staff members
|
|
|
|||
|
Hotkeys
|
|
|
|||
|
Canned responses with an automatic helper
|
|
|
|||
|
Chat transfer between agents
|
|
|
|||
|
Multi-agent chats
|
|
|
|||
|
Translator for 90+ languages
|
|
|
|||
|
Complete visitor info with IP addresses, region and visit source
|
|
|
|||
|
Real-time visitors monitoring with an opportunity to start chat
|
|
|
|||
|
Message sneak peek
|
|
|
|||
|
Pointer tool to direct visitors throughout the site
|
|
|
|||
|
Send GIFs and emojis
|
|
|
|||
|
Send files to visitors
|
|
|
|||
|
Spam protection
|
|
|
|||
|
Spelling checker
|
|
|
|||
|
Editing messages after sending
|
|
|
|||
|
Agent business hours schedule
|
|
|
|||
|
Online status for agent
|
|
|
|
Free version
$0
Permanently free for
up to 5 agents and an unlimited number of staff members
|
Professional version
Per agent per month
if billed annually |
||||
|---|---|---|---|---|---|
|
Daily performance email
|
|
|
|||
|
Basic stats on chats and agents’ activity
|
|
|
|||
|
Advanced stats on chats and agents’ activity
|
|
|
|||
|
Google Analytics and Facebook Pixel Integrations
|
|
|
|||
|
Export reports to Excel
|
|
|
|||
|
Client list with UTM
|
|
|
|||
|
Chat history storage period
|
2 months
|
Unlimited
∞
|
|
Free version
$0
Permanently free for
up to 5 agents and an unlimited number of staff members
|
Professional version
Per agent per month
if billed annually |
||||
|---|---|---|---|---|---|
|
One click integrations with CRM and CMS providers
|
|
|
|||
|
Create your own integrations with any systems
|
|
|
|||
|
Integrations with chatbots
|
|
|
|||
|
Integrations with social media and messenger channels: Facebook, WhatsApp, Viber, Apple Business Chat, Telegram
|
|
|
|||
|
Integration with email
|
|
|
|||
|
Accept orders from an online store or web-form on your website
|
|
|
